The Chamois Privacy Policy
Introduction
This Privacy Policy outlines The Chamois ("we," "our," or "the Company") practices regarding the collection, use, and disclosure of information from users who access our website at thechamois.com ("Site") or otherwise share personal information with us (collectively, "Users").
We are committed to protecting your privacy and handling your personal information responsibly. Please read this Privacy Policy carefully to understand how we collect, use, and safeguard your data.
Grounds for data collection
Processing your personal information (meaning any data that may reasonably identify you; hereinafter "Personal Information") is conducted based on the following legal grounds:
Performance of a Contract – We process your Personal Information to fulfill our contractual obligations towards you, including providing the services you request.
Legitimate Interests – We may process your Personal Information when necessary for our legitimate business interests, such as improving our services, enhancing security, preventing fraud, and enforcing our policies.
Compliance with Legal and Regulatory Obligations – We may process and retain your Personal Information as required to comply with legal, financial, or regulatory requirements applicable to us.
By using our website or services, you consent to the collection, storage, use, disclosure, and other forms of processing of your Personal Information as outlined in this Privacy Policy.
We encourage you to read this Privacy Policy carefully and use it to make informed decisions about your personal data.
What information we collect?
We collect two types of data and information from Users who visit thechamois.com.
1. Non-Personal Information
The first type of information is non-identifiable and anonymous data related to a User ("Non-Personal Information"). This information does not reveal the identity of the User and is collected automatically through the use of our Site.
Non-Personal Information may include:
Aggregated usage data and analytics
Technical information transmitted by your device (e.g., browser type, operating system, language preference, access times, etc.)
Site interaction details (e.g., pages viewed, browsing patterns, clicks, actions, etc.)
We collect this data to analyze trends, enhance our Site’s functionality, and improve the overall User experience.
2. Personal Information
The second type of information is individually identifiable data that can directly or indirectly identify a User ("Personal Information"). This information may be collected in various ways, including when Users voluntarily provide it through forms or when they interact with the Site.
Personal Information we collect may include, but is not limited to:
Device Information: We collect data from your device, such as geolocation, IP address, unique identifiers (e.g., MAC address, UUID), and activity logs on our Site.
Registration Information: When you sign up for an account or subscribe to our services, you may be asked to provide:
Full name
Email address
Physical address (if applicable)
Contact details
Payment Information: If you make a purchase through our Site, we may collect billing details, transaction history, and limited financial data to process your payments securely.
Communication Data: If you contact us via email, chat, or other communication channels, we may store your messages and associated details (such as timestamps and contact preferences) to respond effectively to inquiries.
Marketing Preferences: When subscribing to newsletters or promotional materials, we may collect information about your content preferences to personalize your experience.
We process and store Personal Information in accordance with our Privacy Policy, ensuring it is used only for legitimate business purposes and in compliance with applicable laws.
For further details on how we handle your data, please review our full Privacy Policy or contact us
How do we receive information about you?
We receive your Personal Information from various sources:
- When you voluntarily provide us your personal details in order to register on our Site;
- When you use or access our Site in connection with your use of our services;
- From third party providers, services and public registers (for example, traffic analytics vendors).
What information we collect?
We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.
We may use the information collected for the following purposes:
Communicating with You – Sending you notifications about our services, responding to customer service inquiries, and providing technical support.
Service Updates – Keeping you informed about the latest features, changes, and improvements to our Site and services.
Advertising – Displaying relevant advertisements when you use our Site (see more under "Advertisements").
Marketing – Promoting our website, services, and products (see more under "Marketing").
Analytics & Research – Conducting statistical analysis to improve our Site’s functionality, enhance User experience, and optimize performance.
Sharing Information with Third Parties
In addition to the above uses, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies, and subcontractors when necessary for operational purposes.
Additionally, we may share Personal Information with trusted third-party providers (who may operate in different jurisdictions) for any of the following purposes:
Hosting and Operating our Site – Ensuring secure and efficient operation of our platform.
Providing Services – Personalizing your experience and enhancing the usability of our Site.
Data Storage & Processing – Storing and processing data securely on our behalf.
Advertising & Campaigns – Assisting with ad delivery, campaign evaluation, and remarketing strategies.
Marketing & Promotions – Sending promotional materials and special offers related to our services.
Research & Analytics – Conducting technical diagnostics, user behavior analysis, and improving website performance.
Legal Disclosure of Information
We may disclose Personal Information if we believe in good faith that such disclosure is necessary to:
Comply with applicable laws, regulations, legal processes, or government requests.
Enforce our policies, including investigating potential violations.
Detect, prevent, or take action against illegal activities, suspected fraud, or security issues.
Establish, exercise, or defend legal claims.
Protect the rights, property, or safety of The Chamois, our users, or any third party.
Cooperate with law enforcement agencies when necessary to enforce intellectual property or other legal rights.
We take appropriate security measures to protect your Personal Information and ensure it is only shared with authorized entities that adhere to strict data protection standards.
For more details, please review the full Privacy Policy or contact us
User Rights
As a User of thechamois.com, you have certain rights regarding the processing of your Personal Information. You may request to:
Access Your Data – Receive confirmation of whether your Personal Information is being processed and access a copy of the stored data, along with supplementary details.
Receive a Copy – Obtain a copy of the Personal Information you have voluntarily provided to us in a structured, commonly used, and machine-readable format.
Request Rectification – Correct any inaccurate or incomplete Personal Information that we hold about you.
Request Erasure – Request the deletion of your Personal Information from our records, subject to legal and regulatory obligations.
Object to Processing – Challenge our processing of your Personal Information based on legitimate interests.
Restrict Processing – Request limitations on how we process your Personal Information.
Lodge a Complaint – File a complaint with a relevant supervisory authority if you believe your data protection rights have been violated.
However, please note that these rights are not absolute and may be subject to our legitimate interests, legal obligations, and regulatory requirements.
How to Exercise Your Rights
If you wish to exercise any of the above rights or require further information, please contact our Data Protection Officer (DPO) at:
📧 Email: [Insert Contact Email]
📞 Phone: [Insert Phone Number]
📍 Mailing Address: [Insert Physical Address, if applicable]
We will respond to your request in accordance with applicable data protection laws and regulations.
Retention
We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations.
We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.
Cookies
We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.
A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services.
The Site uses the following types of cookies:
a. 'session cookies'
which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;
b. 'persistent cookies
' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in;
c. 'third party cookies'
which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.
Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.
We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use
and the Google Privacy Policy.
Third party collection of information
Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to.
This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy.
How do we safeguard your information?
Data Security
We take great care in implementing and maintaining the security of thechamois.com and the protection of your Personal Information.
We employ industry-standard security measures, including:
Data Encryption – Your data is encrypted both in transit and at rest using secure protocols.
Access Controls – We enforce strict authentication and authorization measures to limit access to Personal Information only to authorized personnel.
Regular Security Audits – We routinely assess our security infrastructure to detect vulnerabilities and ensure compliance with best practices.
Firewall and Intrusion Detection – Our Site is protected by firewalls, monitoring tools, and threat detection systems to prevent unauthorized access.
Third-Party Compliance – Any third party handling Personal Information on our behalf must adhere to similar security standards and contractual obligations.
While we take reasonable steps to safeguard your Personal Information and ensure its security, no method of data transmission or storage is 100% secure. Therefore, we cannot guarantee absolute protection against unauthorized access, breaches, or misuse by malicious actors.
By using our Site, you acknowledge that The Chamois is not responsible for unauthorized access resulting from security breaches beyond our control. We do not provide any express or implied warranties that such breaches will never occur.
If you suspect any unauthorized use of your account or a security incident, please contact us
We will take prompt action to investigate and mitigate any potential security threats.
Transfer of data outside the EEA
Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.
Marketing
We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.
Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists.
Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.
Corporate transaction
We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.
Minors
We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us
Updates or amendments to this Privacy Policy
We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.